Returns & Refund Policy

We have a 7-days return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges        
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Gufams is an e-commerce company that connects consumers with millions of merchandise partners, manufacturers Gufams and brands with the mission to empower them to live a better life.
Gufams is committed to offering affordable products to enable consumers and merchandise partners to fulfill their dreams in an inclusive environment.
Gufams ships its products from suppliers and manufacturers, using experienced and reliable logistics partners. gufams shipping origins can vary depending on the produr purchased. However, gufams works with leading par carriers like USPS to ensure that all orders are delivered promptly and securely to customers. Order can track from 17 track app
Our values
1. Empowerment: Everyone deserves to live the life they dream of having
2: Inclusion: Inclusion and diversity Respect and embrace differences
3 : Integrity Honest, ethical, and trustworthy Socially responsible Do good for the world.